Contact Cango Live and Mobile

If you need to get in touch with the editorial team at Cango Live and Mobile, please use the e-mail address listed on this page. We are an independent Australian information site, not the casino itself. This means we cannot access your personal casino account, check the status of your deposits, or assist with verification documents. For any issues related to gameplay, pending cashouts, or bonus activation, please contact the casino’s support directly through their 24/7 live chat, which is the most reliable way to get a quick response.

Address and contact

Our team focuses on keeping our guides and reviews accurate for our readers. You can reach us for editorial feedback, corrections, or questions about the information provided on this site by writing to [email protected]. Please note that we do not have a physical office address for the public, and we do not provide phone support. All communication is handled via e-mail to ensure that we have a clear record of your query and can provide you with the necessary information in a timely manner. We typically aim to respond to editorial e-mails within two working days.

What we can help with

We are here to help you navigate our guides, understand the casino features, and point out when information may need updating. If you notice a typo, an outdated bonus amount, or if you feel a section of our guide is unclear, we appreciate you letting us know. We constantly review our content to ensure that the information aligns with the current offerings at Cango. However, we cannot intervene in any disputes you have with the casino or accelerate any internal processes such as pending withdrawals or KYC verification.

If you are experiencing issues with the website’s functionality or want to know more about how we rate the casino, we are happy to provide clarification. We strive to maintain a high standard of accuracy for every piece of content published on this site. Our goal is to provide a clear, honest overview of the platform to help you make informed decisions when you are sitting on your couch with your phone, ready for an evening of entertainment. If your concern is about a technical error within the Cango lobby or a specific account problem, you should always direct that feedback to the casino’s live support.

Before you write

To ensure we can resolve your query as quickly as possible, please include all relevant details in your initial e-mail. Specify which page you are referring to and describe exactly what looks incorrect or confusing. If you are reporting a display error, a screenshot can be incredibly helpful for our team to replicate and fix the issue. We take your privacy seriously and ask that you never include sensitive information such as your account password, full credit card details, or copies of your identity documents when e-mailing us.

When writing to us, try to be as precise as possible about the information you are querying. For example, if you believe a bonus offer listed in our review is no longer accurate, please mention the name of the promotion and the specific figures you see on the site. We treat all feedback with care and will review our data against the latest information provided by the casino. If we confirm an update is needed, we will adjust the page accordingly to keep the site useful for everyone.